BNGIowa

UPS Drive By

I see from the many online complaints about UPS, that "Phantom Delivery" is what some people call my recent experience. I feel more like the victim of a "drive by."

UPS online tracking indicated a package was to be delivered yesterday. When it didn't arrive by 5:15 pm, I checked tracking again. There was a note indicating that the driver couldn't get a signature when he was supposedly at my home.

First, UPS has NEVER bothered to wait for a signature in the past 3 years. Second, it would have been impossible for the driver to be at my home at the time he indicated without me seeing and hearing him.

When I called to complain, the CSR told me that a local person would call me within an hour. When that didn't happen, I called again and I was told that they did call, but got a busy signal. Since my phone can't provide a busy signal, that was either a lie or incompetence. They said the driver would "try again" on Monday.

There is an old saying, "You can have it good, fast, or cheap. But you can't have all three." With UPS, I got none. So, what should I do? Complain some more? Clearly, UPS is not concerned about one dissatisfied customer.

Most businesses, like mine, can't afford even one dissatisfied customer. Staying in business is not why I provide good customer service, though. It is just the right thing to do.

Finding "The Right Fit"

This past weekend I visited my friends in Iowa City. On my way back to Des Moines, I stopped at the Tanger Outlet Mall in Williamsburg, Iowa. If you are fairly new to central Iowa, or you have been a long time resident and never been to the Tanger Outlet mall I strongly suggest you go, the mall features name brand clothing at discounted prices and can help any budget, especially for school shopping.

Typically when I go shopping, I rarely try any clothes on at the store, I know my pant size and shirt size to the t. But since I was in Williamsburg, (roughly 80-90 miles east of Des Moines), I decided it would be in my best interest to try on the pants I was going to purchase.

Unfortunately they didn't fit, and I didn't find the pants I was looking for (sorry Tanger Outlet Mall). On the way back home I did some calculations if I was to take my traditional shopping approach, $50 for the pants, $30 for gas to get there, $30 for gas to get back= $110, in addition to the time needed for travel; all to return a pair of pants that I should have tried on at the store. Truthfully, the shopping bag would have sat in my room, or in my car or even worse get lost, I would probably be out $50. 

In today's world, businesses take similar approaches in filling vacant positions. Time and money is spent on the job advertisement, time and money is spent on scanning through resumes and applications, time and money is spent on skills testing and screening, all leading up to the critical "first day" for the new employee. After a few weeks one of two scenarios occur: A- the employee works well or  B- the employee isn't "the right fit"  and all that time and money spent on filling a vacant position is lost, and the position still remains vacant.

SOS Staffing specializes in ensuring "the right fit" between employer and employee. Our main goal is "Uniting Talent with Opportunity." We accomplish this through a variety of steps and procedures:

¨      Familiarity with the company

¨      We do the job- this ensures the right match of applicant to skill

¨      Advertise and recruit for the vacant position

¨      Skill test and reference check qualified candidates

Our services save your business time and money, best of all our service comes with a guarantee.

If your company is in need of "the right fit" please visit our website: www.sosstaffing.com

Victor Kennedy

Branch Manager

SOS Staffing Services

515-331-0615-t ext 100

kenned@sosstaffing.com

Sunscreen Tips

Did you know:
Skin cancers occur three times more commonly than breast and lung cancers combined. 1,000,000 new cases of skin cancer occur in the United States each year.

Have you heard of UVB and UVA? Confused about what that means? Just remember the last letter. B in UVB means burning rays. The rays of the sun that cause burning and therefore possibly skin cancer. The A in UVA means aging. The rays of the sun that cause wrinkling and sagging.

Well no one really wants burning or aging, so you want to use sunscreen to block the sun's rays. To get the full effect of the protection from a sunscreen product follow these tips:

1.Apply 1/2 hour before going out in the sun.
2. Reapply. Common advice is that sunscreen should be reapplied every 2–3 hours. Other research has shown that the best protection is achieved by one reapplication 15–30 minutes after the sun exposure begins. Further reapplication is only necessary after activities such as swimming, sweating, and rubbing. Use common sense, if you start to feel a burn, reapply.
3. Keep sunscreen in a dark, cool place. Exposure to heat and sun lessen shelf life.
4. Use an unexpired product. Replace your sunscreen at least once a year.

Check out the Arbonne products:

1. Baby Sunscreen SPF 30.      
2. Save Face & Body Sunscreen SPF 15.
3. Damage Control Waterproof Sunscreen SPF 30.
4. Lip Saver, Lip Balm with SPF 30.
5. After Sun Lotion. This formula contains avocado oil that moisturizes and repairs dry skin.
6. Hair Protectant. Enjoy the sun and water without getting dry, damaged hair with this conditioning spray that detangles and adds a natural, healthy luster.
7. Self Tanner. Step into the shade and develop a deep, dark tan without the damaging effects of the sun thanks to this SPF 15, botanically-based self tanner.
8. Tan Enhancer. Increase the duration of tans, real or shade-made, with this SPF 15 formula that moisturizes skin while preventing sunburn and lengthening tan life.
9. Bronzing Powder. Get color that sparkles and glows, naturally, with this luxurious bronzing powder that will leave you looking sun-kissed.

Contact me to learn more about these products. -Barb